Customer Studies

Receive a ranked and prioritised list of your customers requirements to meet their corporate objectives

Market Benchmarking

Use consumer insights to instigate a meaningful NPD process 


Either constructed in partnership with you or by us,your strategy for your business will be taylor made for your needs.


Tenacity Business Solutions analyses your data to identify your most valuable customers.

Strategy Consulting

Mystery Shopping

Tenacity Business Solutions will undertake unbiased third-party shopping to gather actionable data for you from not only your stores but your competitors.

Customer Service/supply chain

We evaluate your SOP/order capture protocol to ensure all orders are met on time in full everytime.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders and how to stall the edge